We aim to ship most greeting card orders same day if you order before 12 noon, and they normally arrive within one working day, via Royal Mail First Class Post.
For most designer printed gift items, such as T-shirts, phone cases, mugs, cushions/pillows, framed and canvas wall art prints, we aim to deliver within 7 working days as these are processed by our specialist printers.
For certain personalised greeting cards, such as the Dilly Dolly and Babbles range, please do allow up to 7 days for delivery, as these are handcrafted individually to order. We always aim to process your order as quickly and efficiently as possible.
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As soon as you realise that you have made any error in your personalisation information, please contact us immediately via our site Live Chat or Email. You can also contact us by telephone: +44 020 8764 8492. We will do our best to help, and so long as your product has not already gone into production, we will normally be able to change the details immediately.
Please do remember to double check all personalisation details before ordering to avoid any disappointments.
We are happy to help with any custom orders, if you wish to have something a little different than the current options available, please do contact us and we can normally create your design for you exactly how you want!
We are certain you will not be disappointed with your order and we offer a 100% Money Back Guarantee if you are not entirely satisfied for any reason with your online purchase. Please contact us immediately if you are not happy and we shall do our best to resolve any issue you may have, we will offer you your full refund on your purchase if we can not make you happy!